SMS Terms and Conditions

Effective Date: April 14, 2026

These SMS Terms and Conditions apply to any text messages (SMS or MMS) sent by PRIME PROPERTY CARE & MAINTENANCE LLC (“we,” “us,” or “our”) to your mobile phone number. By providing your phone number and opting in to receive SMS communications, you agree to these terms.

1. Consent and Privacy

We respect your privacy. We will not share your phone number with any third parties for marketing purposes. Your phone number will only be used for communications related to our services as described below. We may use automated systems or autodialers to send these messages.

2. Types of SMS Communications

If you opt in to receive text messages from PRIME PROPERTY CARE & MAINTENANCE LLC, you may receive SMS notifications regarding:

  • Account notifications and updates
  • Maintenance requests and service reminders
  • Appointment scheduling, rescheduling, and confirmations
  • Setting up service calls or access instructions
  • Important property management updates

These are primarily transactional / service-related messages and are not promotional/marketing in nature.

3. Message Frequency

You may receive approximately 2–8 SMS messages per month, though the actual frequency may vary depending on your activity and service needs. Message frequency may vary.

4. Carrier Charges

Message and data rates may apply according to your mobile carrier plan. We are not responsible for any charges you may incur from your wireless carrier.

5. Opt-In Methods

You can opt in to receive SMS messages by:

  • Submitting your phone number via an online form on our website
  • Providing your number during a service request, lease signing, or direct communication with our team

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.

To resume receiving messages, reply START.

7. Help / Support

If you need assistance or have questions about our SMS program, reply HELP to any message, or contact us directly through our website at https://www.primepropertycare.org/ or by email/phone listed on our contact page.

8. Additional Disclosures

  • Consent to receive SMS is not required as a condition of purchasing or receiving any goods or services from us.
  • We reserve the right to modify or discontinue the SMS program at any time.
  • These SMS Terms are part of our overall Terms and Conditions and Privacy Policy. Please review them for full details.